Hotel Insurance & Motel Insurance

We want your business to thrive. Bankers Insurance is dedicated to the hospitality industry and offers hotel insurance, motel insurance, plus coverage for resorts and conference centers. As a leading independent insurance agency, our hospitality program is packed with hotel and motel insurance companies that want to compete for your business. We will shop your insurance and present your options. Our program is also packed with value-added business tools and services to help you reduce costs, run efficiently, and grow your bottom line.

Bankers offers tailor-made packages for less. If your premises has a pool, spa, or golf club, we have you covered. We can insure your business contents inside and outside along with liability for your guests and workers compensation for your employees.  Many optional coverages are available as well.

We offer

• In-house claims knowhow: We are your advocate during a claim situation. Your team will include a licensed insurance agent that specializes in the claims process so your interests are represented.
• Quality insurance products and competitive pricing
• Many insurance companies that exclusively offer hotel insurance
• Tailored packages for your unique business
• Experience with prompt, courteous service. Each one of our clients is assigned an insurance agent in our office and provided their email address along with a phone number that rings right on their desk.
• Proactive Risk Management: Identify and address common risk areas before claims arise, reducing claims and lowering hotel/motel insurance premiums.
• Safety Management Services: including risk surveys, benchmarking, and best practices.
• Many value-added business tools to help you run efficiently, reduce risk, and save on your hotel insurance.

 We insure

• Hotels, Motels, Resorts, Conference Centers
• Coastal buildings
• All amenities such as pools, spas, golf courses, and fitness centers
• All properties on a single policy or separate
• Business income, actual loss sustained, for 12, 18, or even 24 months
• Hired and non-owned auto liability
• Workers’ Compensation
• Flood
• Earthquake

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At Bankers Insurance, the client is always in control.

Attend to your guests. Bankers will handle your hotel insurance.

Marketing, bookings, check-ins, maintenance, housekeeping, check-outs, TripAdvisor ratings… Operating a successful hotel is not for the faint of heart. Bankers Insurance proudly serves the hospitality industry, whether your business is a high-end vacation resort or a single location motel. We offer hotel insurance and motel insurance from many national and regional carriers. We will take the time necessary to understand your unique business, shop your coverage, and present your competitively-priced quotes. Every client is unique and we tailor coverage to your needs and desires.

Property coverage is the foundational of your hotel insurance package. This protection extends well beyond the building and its contents.

• Main hotel building(s)
• Contents
• Outdoor equipment
• Cottages, bungalows, lodges
• Pools and pool houses, golf courses and golf houses, fitness centers, and other amenities
• Maintenance buildings
• Business Income and Extra Expense, actual loss sustained, for 12, 18, or even 24 months. Calculate Your Exposure. Should your building be damaged, your business still has expenses during repairs and is receiving no income from guests. Add business income coverage to your hotel insurance package to supply income needs while the structure is being rebuilt or repaired.
• Guest’s property on premises
• Accounts receivable, credit card slips
• Accidental discharge of fire suppression systems
• Outdoor signs, canopies, fences, and landscaping
• Increased cost of construction due to ordinance or law
• Spoilage of refrigerated property, in the event of a power outage
• Equipment breakdown due to electrical or mechanical issues
• Flood
• Earthquake

When building your hotel/motel insurance package, consider the fact that, although buildings are most likely your largest investment, you are several times more likely to experience a liability claim. Common examples can include guests experiencing a simple trip-and-fall in your parking lot, injuries on exercise equipment, or foodborne illness.

• General Liability
  • Protects against injuries to people or property.
  • Includes personal injury should the business be accused of libel, slander, or invasion of privacy. Also includes advertising injury.
  • Contractual liability
  • Medical payments – a sublimit of protection offered, regardless of which party is at fault for injury.
• Umbrella Liability: to increase limits of liability on all underlying policies to limits desired. Umbrella limits can range from $1,000,000 to $50,000,000 or higher.
• Non-owned auto liability: Can be endorsed onto a hotel/motel insurance policy to protect in the event an employee is driving a personal vehicle on company business, such as a supply run or to pick up the mail.
• Cyber Liability: The fastest-growing liability protection that no business should be without. This coverage protects you against compromising personal information of your clients, employees, or vendors, whether electronically or in paper format.
• Directors and Officers Liability
• Liquor Liability

Workers compensation insurance offers protection to your business and your employees in the event of a work-related injury. Our policies can offer protection for all your employees. Our hotel insurance clients often ask about coverage for 1099 employees. We encourage you to reference our article on workers compensation for subcontractors.

• Clerical and managerial staff
• Housekeeping
• Maintenance workers
• Groundskeeping
• Golf pros
• Spa
• Fitness instructors

Consider adding any of these optional coverages to your hotel/motel insurance package.

• Business auto: Protection for auto-related liability due to owned autos, leased autos, rented autos, employee autos, or borrowed autos. Plus coverage for physical damage.
• Crime: Protection against theft, on or off the premises.
• Fidelity: Protection for employees handling cash and bookkeeping.
• Crisis Response: Offer an appropriate duty of care for your patrons and employees in the unfortunate event a crisis should occur.
• Reservation liability
• Wake-up liability
• Group Benefits
  • Health
  • Dental
  • Vision
  • Life
  • Disability

Hotel & Motel Insurance Risk Exposures

Property

Exposures are due to the high combustibility of contents and the multiple sources of ignition. Electrical wiring, plumbing, and heating systems must be adequate and meet current code. Smoke detectors should be installed in all guest rooms and common areas. Cooking equipment must meet all NFPA requirements. Flammables should be stored properly. Business Interruption exposure can be substantial due to lack of backup facilities and the seasonality of some motel operations.

Crime

Exposure includes Employee Dishonesty, Money and Securities, and Lock Box. Cashiers’ drawers should be kept stripped with regular deposits made throughout the day. A minimal amount of cash should be kept overnight. Monetary transactions must be monitored and audited on a regular basis to prevent employee theft. Money-handling responsibilities should be separated, with no employee handling both receivables and disbursements. References and background checks should be conducted on all employees. Guest property coverage is important to protect guests’ property from theft by employees, other guests, or trespassers. Coverage is offered for each room and for items in lock deposit box. Controls should be in place to verify guest identity before permitting access to lock boxes.

Inland Marine

Exposure comes from Accounts Receivable, Computers and Valuable Papers and Records. Duplicates must be made and stored off site for easy restoration. Additional exposures are present depending on the motel. There may be Contractors’ Equipment for exterior maintenance; Commercial Articles Floater for cameras, audio visual equipment and musical instruments; or a special floater for items used off site.

Premises Liability

Exposure is high due to the number of guests on premises. The operation should meet all life safety codes to assure guest safety. Stairways, railings, and floor coverings should be in good condition. Exits should be clearly marked and free of obstacles. Adequate lighting should be available in the event of a power outage. Balconies should be regularly inspected and maintained. Access to rooms should be through an electronic keying system that changes the access codes for each guest. Employees who have access to universal access codes and cards should be monitored for the protection of the guests. Personal injury losses may occur due to alleged wrongful eviction, invasion of privacy, or discrimination. Services and recreational facilities offered to guests, such as exercise rooms, swimming pools, laundry facilities, gift shops, barber, beauty and other personal services will require separate review.

Products Liability

Exposures can be high if the motel has a restaurant or lounge. Employees should be trained in the proper handling of consumables to prevent food poisoning or the spread of other transmissible diseases. Other product liability exposures can arise from vending machines and gift shops.

Automobile Liability

Exposure is not common with motels. Some motels may contract with a service to transport clients to and from their premises. It is important to determine the contractual relationship between the motel and the transportation service.

Workers Compensation

Exposures can be high. Cleaning and maintenance operations can cause workers to experience lung, eye or skin irritations and reactions. Slip and falls, as well as lifting, back injury, hernia, sprain and strain, are all common occurrences. Parking lot and sidewalk snow removal may be handled by employees or outside contractors. If employees are responsible, there are potentials for strain and fall injuries. Kitchens expose employees to cuts, scrapes and burns. Interaction with guests can be difficult. Employees should be trained in dealing with rowdy guests.

Minimum recommended coverage:

Building, Business Personal Property, Business Income, Employee Dishonesty, Money and Securities, Guests Property, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits, Umbrella, Hired and Nonownership Auto, Workers Compensation

Other Coverages to Consider

Commercial Articles Floater, Contractors Equipment, Special Floater, Forgery, Computer Fraud, Employment Related Practices, Business Auto Liability and Physical Damage

Reprinted copyrighted material with permission by the Rough Notes Company, Inc.

Why Bankers Insurance?

Anyone can be an order-taker.  Bankers Insurance is different.

We don’t expect clients to be hotel insurance experts. Take advantage of our experience. We can explain options and help you determine coverage that suits your needs.

As your insurance agent, we strive to know you. Only then can we suggest coverage that fits your specific business. We look for coverage gaps and offer protection. With us, you get the benefit of: