Auto Accident Claim Instructions

  1. Safety
    • Call 911 and attend to any injured parties.
    • Move damaged vehicles out of the way of traffic to prevent other accidents.
  2. Contact Police:  It is always advisable to report your auto accident to the local police, no matter how small, and request a copy of the police report.  Stories change and innocent parties can be sued.  A police report documents the situation.
  3. Obtain Insurance Information from all parties involved in the auto accident.
    • Policy Number
    • Insurance Carrier
  4. Obtain Contact Information from all parties and witnesses.
    • Name
    • Address
    • Phone number
    • Email address
  5. Photos:  Take pictures of the auto accident site and anything that may have contributed to the accident.  If in doubt, snap a photo.  The more the better.
  6. Towing:  Have the vehicle towed to a repair facility if it cannot be driven.
  7. Repair Estimate:  Request an estimate for repair.
  8. Report Your Auto Accident Claim directly to the insurance carrier or to Bankers Insurance.
  9. Receipts:  Keep receipts of any related expenses.

Expect to be contacted by a claims adjuster from your insurance company within two working days.  Please Contact Us if you have not been contacted within that timeframe.  The claims adjuster will review the estimate and may send an appraiser to inspect the vehicle.

If contacted by any party requesting compensation, refer them to your claims adjustor – that is what they are there for.  Your claims adjustor will deal directly with the other party or their attorney.  Do not speak with a claimant yourself.

If the damage significantly affects your continuing operations, we will request that the insurance carrier expedite your claim.  Please let us know immediately if circumstances change and this loss will have a greater impact than originally anticipated.

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