Available in all 50 states!
We want your business to thrive. Bankers strives to be the foremost provider of insurance in this industry. As an independent insurance agency, we maintain an entire stable of insurance companies and offer an exclusive NEMT insurance program.
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Bankers Insurance provides non emergency medical transportation insurance, paratransit insurance, and ambulette insurance. These businesses are specialized, door-to-door transportation providers for people with disabilities, are older, economically challenged, or not able to ride fixed-route public transportation. The transportation is based on pre-scheduled appointments and the paratransit service is usually compensated by medical insurance plans such as Medicare or Medicaid.
The information on this page specifically pertains to our non emergency medical transportation insurance program, but we can separately insure businesses that provide emergency or event ambulance service, limousines, shuttles, taxis or transportation of the general public.
Each state levies their own requirements for non emergency medical transportation insurance. Further, transportation managers or dispatchers such as Logisticare, MTM, or Southeastrans require their own minimum levels of paratransit insurance. It is common for a transportation manager to require they be added to the transportation provider’s policy as an additional insured. This simply means that, should the NEMT provider be responsible for an accident, their policy protects the transportation manager as well.
However, do not mistake the state’s or transportation manager’s insurance requirements as thorough protection. Protect your investment. Explain to us all your business operations so we can ensure you are properly covered.
Establishing a Driver Hiring Program
Driver Program Guidelines
Driver Qualification File Checklist
Driver Application
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Transportation Application & Auto Supplement
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This is the most obvious need of a non emergency medical transportation business. We suggest liability limits of at least $1,000,000 per occurrence, but many states require higher limits depending upon the seating capacity of your vehicles. Since you are carrying passengers for a fee, Uninsured and/or Underinsured Motorists Coverage up to your full liability limits are suggested. Most state departments of transportation will require the insurance companies to file various reports (filings) as evidence your business has satisfactory coverage in place. Be sure to tell your agent if any of your vehicles have special equipment such as wheelchair ramps or lifts, since that makes a difference in the insured value of the vehicle.
General Liability insurance protects the business against a broad array of risks. We suggest a $1,000,000 limit minimum. For non emergency medical transportation businesses, examples of general liability risks include hurting someone while helping them into or out of a vehicle, into a wheelchair, loading a wheelchair, or even simply helping them across a slick frozen sidewalk. Abuse and molestation is typically excluded from general liability policies. Thus, if you hire drivers, you will want to obtain at least a $100,000 sublimit. We suggest sexual abuse and molestation insurance coverage up to full policy limits.
Workers Compensation insurance is another important consideration for non emergency medical transportation businesses. Requirements vary by state. This coverage protects the employee in the event of a work-related injury. If a driver is injured while driving on business, workers compensation insurance would pay for their health care bills, portions of lost wages, plus disability. We recently reviewed a driving-related workers compensation claim of over $2,500,000. Additionally, workers comp protects the business from their employee suing them for work-related injury. With few exceptions, as long as the coverage is in place, it is the only recourse for compensation available to an employee. Be sure to obtain this coverage from a qualified, highly rated insurance company.
Umbrella Liability insurance increases the limits of your business auto, general liability, and workers compensation insurance coverages. For example, suppose you obtain a contract with a local hospital or nursing home that requires you to maintain a $5,000,000 limit of insurance for general liability and business auto insurance. To do that, one solution is to have $1,000,000 limits on the underlying policies (general liability and business auto), then cover them with a $4,000,000 umbrella liability policy.
Property Insurance requirements for NEMT businesses are similar to other office-type businesses. You need to insure your building if you own it, or if required in your lease. Business Personal Property (contents) are a consideration for furniture and fixtures. Dispatch systems, GPS systems, and other specialized computer equipment should be addressed. Be sure to have a plan to backup your computer records off-site and know how to restore your records in an emergency. Business Income and Extra Expense Insurance is also a consideration to reduce the risk of lost income if your main office building suffers loss.
Consider including these coverages as a part of your NEMT insurance program:
We are often asked how much non-emergency medical transportation insurance costs. In an attempt to answer basic pricing questions, examples are below. However, pricing varies since each business is different. Firm pricing depends upon your claims history, experience in the industry, driver records, geographic area serviced, and many other factors.
Examples are per vehicle, per year, for $1,000,000 liability limits. These are beginning premiums and are adjusted upwards based upon the above factors. For example, prices can double for poor driving records. The only way to obtain an accurate price estimate is to submit a complete application and obtain a firm quote.
Anyone can be an order-taker. Bankers Insurance is different.
We offer choices and expertise. We don’t expect clients to be non emergency medical transportation insurance experts. Take advantage of our experience. We can explain your options and help you determine the right coverages.
As your insurance agent, we strive to know you. Only then can suggest the coverage that suits your specific business. We look for coverage gaps to help ensure complete protection. With us, you get the benefit of:
Each one of our clients is assigned a specific insurance agent in our office. You will have the phone number that rings on their desk. And each agent has a backup in case they are out for any reason. Though any one of our agents can help, nothing beats speaking with the person familiar with your account.
Bankers Insurance is local. Our agents live in the local community. No one enjoys talking to an 800 number or exchanging email when in urgent need of service or if a claim has arisen.
We serve our clients with dignity and provide “no excuse” customer service.
Want to pay for your paratransit insurance directly to the company? Monthly? By credit card? Through escrow? We can find a billing option that suits you.
Product and service are important, but with Bankers Insurance you also get low pricing. Our insurance companies compete for your business, resulting in low prices for you.
We represent top rated insurance carriers, verified by AM Best. Our non emergency medical transportation insurance products are designed to meet a variety of needs. We tailor insurance coverages to you.
