Testimonials

Everyone who dealt with my claim was very professional and on top of their game. I do not see where they need to change one thing, it was easy on me and everyone was so understanding and kind. I thank you for that.

Very prompt, considerate to my concerns, and great follow up.

I wish I’d involved your team sooner instead of going directly to Travelers.

I loved being able to work with Susan Holsinger and Stacey Bowles, they are fantastic. They do not need any improvement.

Absolutely nothing to improve on! It was such a wonderful experience and I was really bracing myself for a nightmare because usually that is what you hear when people talk about a claim. Who ever has had experience with a bad service, customer service, claim writer or adjuster story should just switch to Bankers Insurance,… Read more “Absolutely nothing to improve on!”

Have had this policy for almost 20 years, staff always very helpful and friendly. Never get a run around. Thanks for great customer service!!

No improvements needed very happy with the customer service.

I can’t think of a thing. The process was smooth, the agents and claims adjuster were helpful, and I felt they cared about me as a customer.

You guys are always top notch with great service!

In this particular situation, everything was handled to my expectations!

Experience was superb. Could not have been better.

I love the personalized care they give to each customer.

They handled my claim very well. Cathy and Cindy helped me out when I was experiencing a difficult time with the auto insurance carrier. Kudos to them and all of BI for great customer service.

Love working with Michele Richardson! Michele is efficient, accommodating and very pleasant.

It has been seamless working with Bankers especially in the times of Covid/19. They are on top of things and I get my answers right away. Bill and Debra have been providing outstanding service to us.

John Ayers is terrific. He got a major issue with Traveler’s and the NC DMV resolved for us while I was on the phone. As this had been an ongoing problem I felt he really gave me first rate customer service by doing the conference call with the Traveler’s rep and me.

Shelly Riggs is the best. She can take care of anything on my account within a few minutes. Give her a raise and a new title.

Very prompt service, particularly due to short notice. Have been customer of Bankers Insurance/Cincinnati Insurance for years and have always received excellent service.

Vicky Chandler is always very quick to handle any matter to assist.

I called the office to inquire why the insurance was higher this particular month and Amy informed me that she felt she could get me some homeowner’s insurance for less. She asked me to give her a day or two to do some research. When she called me back, not only did she get the… Read more “I called the office to”